Privacy Policy

Privacy Policy

The protection of personal data is of great importance to the company operating under the corporate name “ΕΡΓΟΤΕΜ ΑΝΩΝΥΜΗ ΤΕΧΝΙΚΗ ΕΜΠΟΡΙΚΗ ΒΙΟΜΗΧΑΝΙΚΗ ΕΤΑΙΡΕΙΑ” and the trade name “ERGOTEM ΑΤΕΒΕ”, headquartered in the Municipality of Mandra–Eidyllia, Attica (Giakoumi Location, Postal Code 19600), with General Commercial Registry (G.E.MI.) No. 121551207000 and Tax Identification Number (A.F.M.) 094321342 (hereinafter referred to as the “Company”).

We ensure full compliance with Greek Law 4624/2019, as amended and in force from time to time, and with any legislation currently in force or subsequently enacted concerning the protection of personal data, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council, “on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC” (hereinafter the “GDPR”). We process personal data in accordance with the applicable fundamental principles.

This Privacy Policy (hereinafter the “Privacy Policy”), together with our Terms of Use and Cookie Policy, explains how we use your personal data:

1. When you visit our website, www.ergotem.gr (the “Website”); or
2. When you contact us or request information from us.

This Privacy Policy explains our approach to any personal information we collect from you and the purposes for which we process your personal information. It also describes your rights regarding the processing of your personal information.

This Privacy Policy informs you about the nature of the personal information processed by our Company and how you can request that we delete, update, transfer and/or provide you with access to such information.

The purpose of this Privacy Policy is to help you make informed decisions when using the Website and/or understand how the Company processes your personal information. Please take some time to read and understand it.

Please also note that this Privacy Policy applies only to the use of personal information that we have obtained directly from you.

Company Information and Contact Details

The company operating under the corporate name “ΕΡΓΟΤΕΜ ΑΝΩΝΥΜΗ ΤΕΧΝΙΚΗ ΕΜΠΟΡΙΚΗ ΒΙΟΜΗΧΑΝΙΚΗ ΕΤΑΙΡΕΙΑ”, headquartered at 1 Sorou Street, 14451 Metamorfosi, Greece, with General Commercial Registry (G.E.MI.) No. 000336601000 and email address [email protected], informs you that, for the purposes of conducting its business activities, it processes personal data relating to natural persons (data subjects), including, indicatively, its customers, suppliers and prospective employees, in accordance with the applicable national legislation and Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “Regulation”), as currently in force.

For any matter relating to the processing of personal data, you may contact the Company using the following contact details:

You may also contact the Head of the Company’s Legal Department directly:

Collection and Processing of Personal Data

We collect and process different types of personal data that we receive from you, including through your use of the Website or when you contact us or request information from us.

Our primary purpose in collecting personal information from you is to assist us in:

To achieve these objectives, we may process the following personal information:

Contact Form

Full name and contact details, specifically your email address. This information is used to contact you in response to your request.

CV Submission Form

Full name, father’s name, date of birth, place of birth, residential address, telephone/mobile number, marital status, military service obligations, department of interest, education (studies/courses, programming skills, foreign languages and other computer skills), and professional experience (duration of employment, company and position).

This information is used by the Human Resources Department to contact you when a job vacancy arises that matches your qualifications.

With regard to personal data collected directly from you, please note that you are required to inform us of any changes to your data without undue delay and to respond to any request we may make for its updating.

Principles Governing the Processing of Personal Data

We ensure that personal data:

• Are processed lawfully, fairly and transparently in relation to the data subjects.
• Are collected for specified, explicit and legitimate purposes and are not further processed in a manner incompatible with those purposes.
• Are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
• Are accurate and, where necessary, kept up to date.
• Are kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.
• Are processed in a manner that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

Legal Basis for Processing

The Company’s processing of personal data is based on one or more of the following legal grounds. We ensure that at least one of these legal grounds applies whenever we process personal data.

Where the legal basis for processing is the pursuit of the legitimate interests of the Company or a third party, we rely on this basis only where the reason for using your information is fair and lawful. We will also balance our legitimate interests against your rights.

Our legitimate interests in processing personal data include:

Disclosure of Personal Data to Third Parties

The Company discloses your personal data to the following categories of recipients:

Company Employees

To employees of our Company who are responsible for evaluating and fulfilling your requests, providing information, and meeting obligations arising from the Company’s activities or imposed by law.

Company Associates and Partners

Our Company maintains relationships with associates and partners to whom we entrust the processing of personal data on our behalf (e.g. lawyers, court bailiffs and other financial or professional advisers).

In all cases, the processing of personal data as described above is governed by a strict contractual framework, including specific data processing agreements, in order to ensure that such processing complies with the applicable legal framework and that every natural person can freely and unhindered exercise the rights granted to them under the personal data protection legislation.

Security of Personal Data

We are committed to keeping the personal information provided to us secure and have implemented appropriate policies, rules, and organisational and technical measures to protect the personal information under our control against unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

All our associates, employees, consultants, workers and data processors (i.e. those who process your personal information for the purposes described above) who have access to and are involved in the processing of personal information are expressly required to respect the confidentiality of such personal information.

Retention of Personal Data

We retain your personal data only for the period necessary. The length of time for which we need your personal data depends on the purpose for which we use it, as specified in this Privacy Policy.

If we no longer need your data, we will delete it or anonymise it by removing all details that identify you.

If we have requested your consent to process your personal data, and we have no other lawful grounds for continuing such processing, we will delete your personal data if you withdraw your consent.

Where processing is required as an obligation under the applicable legal framework, your personal data will be stored for the period required by the relevant provisions.

Where processing involves maintaining a CV database for consideration in connection with potential future vacancies, your personal data will be stored for a period of three (3) years.

Where processing involves maintaining records created through the recording of telephone calls, the recording data will be retained for a period of one (1) year.

For information and communication purposes, your personal data will be retained until you withdraw your consent. You may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To withdraw your consent, you may contact the Company:

You may also contact the Head of the Company’s Legal Department:

Alternatively, you may complete the relevant form (electronic or printed) provided at the end of this Privacy Policy.

Cookies

When you use the Website, we may also use cookies or similar technologies to collect additional data, such as:

You can configure your browser to reject all or certain browser cookies or to notify you when websites set or access cookies.

If you disable or reject cookies, please note that certain parts of the Website may become inaccessible or may not function properly.

For further information about the cookies we use, please refer to our Cookie Policy.

Your Rights Regarding Personal Data

You have the following rights in relation to the personal data we hold about you:

Right to Information

You have the right to be informed about the collection and use of your personal data.

Right of Access

You have the right to request confirmation as to whether your personal data are being processed and, if so, to obtain access to your personal data in a concise, transparent, intelligible and easily accessible form.

Right to Rectification

You have the right to request the correction of any inaccurate personal data concerning you, including by means of a supplementary statement.

Right to Erasure (“Right to Be Forgotten”)

You have the right to request that we erase your personal data without undue delay, subject to certain conditions.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data under certain conditions, namely:

1. Where you contest the accuracy of the personal data, for a period enabling us to verify their accuracy.
2. Where you oppose the erasure of personal data and request restriction of their use instead of erasure.
3. Where we no longer need the personal data for the purposes of processing, but you require them for the establishment, exercise or defence of legal claims.
4. Where you have objected to processing, pending verification of whether our legitimate grounds override the reasons for your objection.

Right to Data Portability

You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format.

You also have the right to request that such data be transmitted to another data controller.

Right to Object

You have the right to object, at any time and on grounds relating to your particular situation, to the processing of your personal data.

In such cases, we will no longer process your personal data unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or where processing is necessary for the establishment, exercise or defence of legal claims.

Right Not to Be Subject to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent freely at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of the rights listed above, you may contact the Company using the following details:

You may also contact the Head of the Company’s Legal Department:

Alternatively, you may complete the relevant form (electronic or printed) provided at the end of this Privacy Policy.

In the above cases, we will make every reasonable effort to respond to your request within thirty (30) days of its submission.

This period may be extended by a further sixty (60) days where necessary, taking into account the complexity of the request and the number of requests received. In such cases, we will inform you of the extension within the aforementioned initial period of thirty (30) days.

Right to Lodge a Complaint

In any event, if you believe that the protection of your personal data has been violated in any way, you have the right to lodge a complaint with the Hellenic Data Protection Authority using the following contact details:

Amendments to This Privacy Policy

We may make changes to this Privacy Policy from time to time.

To ensure that you are always aware of how we use your personal information, we will periodically update this Privacy Policy to reflect any changes in the way we use your personal information.

We may also make changes where necessary to comply with amendments to applicable laws or regulatory requirements.

Where feasible, we will notify you by email of any significant changes.

However, we recommend that you review this Privacy Policy periodically to remain informed about how we use your personal information.

The above information is provided in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council and the provisions of Greek legislation on the protection of personal data adopted and applied within its framework.

Forms for Exercising Data Subject Rights